Where can gift cards be used?
Gift cards purchased on our site or restaurants, may be redeemed at any Roy’s, excluding Guam and Japan.
Do your gift cards expire or have fees?
No. Our gift cards never expire. There are no fees for carrying the balance until fully redeemed.
How can I check my gift card balance?
Check balance by calling 214-616-5775.
Can I order a gift card online and pick it up at my local restaurant?
No. At this time you are not able to order a gift card online and pick it up at one of our restaurants. You would have to visit the restaurant to purchase the gift card.
Do the gift cards need to be activated?
No, gift cards are delivered active and ready to use.
Am I able to reload value onto my existing gift card?
At this time, we are unable to add additional value to an existing gift card.